Generative AI for Front-Office Operations - Mastering Tools, Prompting and Customer Ethics

Inter-company training

Duration

 5,00 hours(s)

Language(s) of service

EN

Who is organizing this training?

Fondation créée en 2015 par la Chambre de Commerce et l’Association des Banques et Banquiers Luxembourg (ABBL), la House of Training est un organisme agréé de formation professionnelle continue qui s'engage à contribuer activement à la compétitivité et à l'attractivité du Luxembourg en développant les compétences de ceux qui font vivre son économie.

Who is the training for?

The course is suitable for finance data managers, officers and individuals interested in AI.

Goals

After completing this course, the learner will be able to understand:

  • Concepts of AI
  • Understanding of AI Key Words
  • Required competencies for AI projects implementation
  • Opportunities and threats of AI
  • Broad overview of AI in FSI
  • Examples of AI use cases in financial services

The course is presented in cooperation with the ABBL Digital Banking and FinTech Innovation Cluster.

Contents

  • The definition of AI
  • AI concepts, keywords and notions
  • How AI is reshaping financial services
  • Unlocked opportunities and foreseen challenges
  • Strategies for AI implementation
  • AI use cases by sector: Deposits and lending, insurance, payments, investment management, capital markets and market infrastructure
  • The future of finance

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