Microsoft Teams Voice Engineer

Have knowledge of Managing Microsoft Teams:

• Plan and configure a Microsoft Teams environment
• Manage chat, teams, channels, and apps
• Manage calling and meetings
• Monitor and troubleshoot a Microsoft Teams environment.

1 - Plan and configure Teams Phone

2 - Manage Teams Phone

1 - Plan and configure Teams Phone

• Module 1: Plan for Teams Phone
• Module 2: Plan and optimize network performance for Teams Phone
• Module 3: Migrate voice services from Skype for Business Server to Teams
• Module 4: Configure Teams Phone
• Module 5: Configure auto attendants and call queues
• Module 6: Configure and deploy Direct Routing
• Module 7: Extend Teams Phone with additional services

2 - Manage Teams Phone

• Module 1: Configure and manage voice users
• Module 2: Configure, deploy, and manage Teams devices
• Module 3: Monitor and troubleshoot Teams Phone

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