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Accessibility

The INFPC, the National Institute for the development of continuing vocational training, is committed to making its website accessible, in accordance with the Law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This Accessibility Statement applies to the website at www.lifelong-learning.lu.

What is digital accessibility?

Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).

Compliance status

This website is partially compliant with the European Standard EN 301 549 and "Référentiel Général d'Amélioration de l'Accessibilité web" (RGAA) version 4.1 which implements it, due to the reasons listed below.

Non-accessible content

The content listed below is not accessible for the reasons given below.

Non-Compliance

Some of the combinations of colours used do not meet the specific contrast requirements that ensure the text is legible for all. We undertake to correct these points in the next version of the website.

Disproportionate burden

  • Not all the PDF documents available on the website are necessarily in compliance with the standard EN 301 549 V2.1.2;
  • The oldest news items, events and blog articles may include headings, links and alternative images that are not relevant;
  • Some interface elements may not permit manipulation by assistance technologies.

This should not block access to the information, however. These elements will also be reviewed in a future version of the website in order to improve user experience and be fully compatible for accessibility.

Content outside of the scope of the Law of 28 May 2019

  • We have no control over content provided by third-party administrations and training providers that are members of lifelong-learning.lu.
  • All the videos produced and posted by the INFPC before 23 September 2020;
  • All the animated statistical graphs. Their description is however available in text form in the associated publications.

Preparation of this accessibility statement

This statement was prepared on 29 November 2021. The statements contained in this declaration are accurate and based on an effective conformity assessment of this website with the requirements defined in RGAA 4.1, such as a self-assessment conducted by the INFPC.

Feedback and contact information

If you notice a lack of accessibility, please send us an email to accessibilite@infpc.lu: please describe your problem and the relevant page. We promise to get back to you by e-mail within one month.

In order to fix the accessibility issue in a long lasting and reasonable way, online correction of the accessibility problem will be privileged. If this cannot be done, the desired information will be sent to you in an accessible format according to your wishes:

  • in written form as a document or e-mail;
  • orally in an interview or over the phone.

Enforcement procedure

In the event of an unsatisfactory response, you have the option of informing the Information and Press Service, which is in charge of the verification of accessibility, via its online contact form, as well as the Ombudsman, mediator of the Grand Duchy of Luxembourg.


This statement is based on the document template defined in implementing decision (EU) 2018/1523. This template is © European Union, 1998-2020 and is available under the following license: Creative Commons Attribution 4.0 International license.

Last update - 10.12.2021
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