Training - Managing Highly Emotional Conflicts - Manager in Mediative Communication: Module 9

How long does the training course last?

8,00 hours(s)

In which language(s) is the training course taught?

When will the next session take place?

Who is organising this training course?

Fondation créée en 2015 par la Chambre de Commerce et l’Association des Banques et Banquiers Luxembourg (ABBL), la House of Training est un organisme agréé de formation professionnelle continue qui s'engage à contribuer activement à la compétitivité et à l'attractivité du Luxembourg en développant les compétences de ceux qui font vivre son économie.

Who is the training course aimed at?

This module is intended for:

Employees, executives and managers in private companies and public institutions.
Professionals working in banking, legal services, construction, healthcare and business consulting.
Project managers dealing with restructuring projects.
Human resources professionals
Entrepreneurs and self-employed professionals
Lawyers, architects and physicians
Anyone facing significant communication challenges in their professional environment

What are the aims or the skills being targeted?

This training course is part of a more comprehensive program called Manager in Mediative Communication .
This program consists of 11 independent modules that can be taken individually as desired, but it can also be completed as a single course.

This module focuses on handling emotionally charged situations and helping parties move from emotional reactions toward constructive dialogue.
Learning Outcomes
Upon completion of this module, participants will be able to: