Business Etiquette

If you’ve ever had an awkward moment where:

• You aren’t sure which fork to use
• You don’t know which side plate is yours
• You’ve ever had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.
Specific learning objectives will include:

• Network effectively, including making introductions, shaking hands, and using business cards appropriately
• Dress appropriately for every business occasion
• Feel comfortable when dining in business and formal situations
• Feel more confident about your business communication in every situation
• Develop that extra edge to establishes trust and credibility

Module One: Getting Started
Module Two: Understanding Etiquette
Module Three: Networking for Success
Module Four: The Meet and Greet
Module Five: The Dining in Style
Module Six: Eating Out
Module Seven: Business Email Etiquette
Module Eight: Phone Etiquette
Module Nine: The Written Letter
Module Ten: Dressing for Success
Module Eleven: International Etiquette
Module Twelve: Wrapping Up

Handle socially difficult moments with confidence, and learn how to network effectively to develop that extra edge for long-lasting trust.

Cours certifié - OHC