Business Etiquette

Blended learning

Level reached

Beginner

Duration

 1,00 month(s)

Language(s) of service

EN ES PT

Who is organizing this training?

OHC SKILLS "BUILDING SKILLS FOR LIFE"- la base de notre mission. Une société qui fait la promotion de l'entrepreneuriat, de l'éducation continue, des cours de langues, de l'éducation digitale et de l'économie durable auprès des petites et moyennes entreprises.

Who is the training for?

  • Executives / Managers
  • Politicians
  • Event Organizers
  • secretaries
  • assistants
  • General public

Goals

If you’ve ever had an awkward moment where:

  • You aren’t sure which fork to use
  • You don’t know which side plate is yours
  • You’ve ever had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.
Specific learning objectives will include:

  • Network effectively, including making introductions, shaking hands, and using business cards appropriately
  • Dress appropriately for every business occasion
  • Feel comfortable when dining in business and formal situations
  • Feel more confident about your business communication in every situation
  • Develop that extra edge to establishes trust and credibility

Contents

Module One: Getting Started
Module Two: Understanding Etiquette
Module Three: Networking for Success
Module Four: The Meet and Greet
Module Five: The Dining in Style
Module Six: Eating Out
Module Seven: Business Email Etiquette
Module Eight: Phone Etiquette
Module Nine: The Written Letter
Module Ten: Dressing for Success
Module Eleven: International Etiquette
Module Twelve: Wrapping Up

Points covered

Handle socially difficult moments with confidence, and learn how to network effectively to develop that extra edge for long-lasting trust.

Certificate, diploma

Certificat OHC SKILLS

Course material

Course on online platform, with teacher support.

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