Assertiveness skills

Blended learning

Level reached

Advanced

Duration

 1,00 day(s)

Language(s) of service

EN

Next session

Who is organizing this training?

Telkea Academy est le pôle de formation professionnelle du groupe Telkea. Nous proposons des formations conçues et assurées par des professionnels de l'entreprise et des formateurs spécialisés en informatique et soft skills. Nos formations se présentent sous forme de sessions présentielles, virtuelles ou E-learning établies ou adaptées en fonction des demandes spécifiques.

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Who is the training for?

All public

Goals

This assertiveness seminar is ideal for all professionals seeking to better understand and adopt assertive behaviors to help themselves and their teams succeed. Whether you are a specialist, team leader, or manager, this seminar offers practical advice and tools to help you develop your own assertiveness and self-confidence – benefiting both you and your organization.

  • Understand what assertive behavior is and is not
  • Recognize the benefits of behaving assertively in the workplace
  • Learn how to build your self-confidence when dealing with challenging situations and people
  • Acquire practical tools and techniques to help you in your workplace
  • Commit to making sustainable changes when back at work – one step at a time

Contents

  • Recognizing assertive behavior
  • Understanding rights and responsibilities
  • Identifying the 5 key ingredients behind being assertive
  • Learning about the 6 types of assertion
  • Saying "no" assertively without guilt
  • Trying out tools and techniques that really work
  • Addressing your real situations
  • Supporting others in being assertive
  • Planning to go forward – transferring training to your workplace

Certificate, diploma

A certificate will be delivered after the session

Organization contact details

Evelyne Ferreira

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