Infoligne

Employment agency (Agence pour le Développement de l’Emploi – ADEM)

The Employment agency (Agence pour le développement de l'emploi - ADEM) is the public-service employment service in the Grand Duchy. As the reference partner for both jobseekers and employers, the ADEM offers personalised services, free of charge.

• Services offered to jobseekers
• individual assistance in looking for a job
• vocational guidance
• access to the "JobBoard" to consult vacancies
• participation in employment incentives and training courses
• payment of unemployment benefits, subject to certain conditions
• access to other financial assistance, depending on profile
• Service for employers
• personalised support by advisers specialising in each sector of activity
• free access to the "JobBoard", a new online tool for posting job vacancies and seeking candidates pro-actively
• refined pre-selection of candidates
• recruitment workshops
• made-to-measure training courses
• financial assistance facilitating recruitment and job retention

Centre for Psycho-Social and Educational Accompaniment (Centre psycho-social et d’accompagnement scolaires - CePAS)

• psychological and psycho-therapeutical support
• at a personal level (uneasiness, feeling of loneliness, anxiety, feeling of depression, demotivation …)
• at the level of the family/relationships (difficult family situations, conflicts, breakdown in communication …)
• at the school level (fear or unwillingness to go to school, poor results, stress etc.)
• social support (help with administrative procedures, looking for housing, etc.)
• educational support (conflicts, dropping out of school, etc.)
• support for psychomotor issues (stress, difficulty paying attention and concentrating, etc.).

These consultations are free of charge, confidential and by appointment. There is also a telephone hotline. There is also the opportunity to participate in group activities which encourage exchanges between young people and develop various interpersonal and social skills.

Possibility to participate in group activities which encourage exchanges between young people and to develop various interpersonal and social skills.

The CePAS also offers financial support. It concerns pupils enrolled full-time or in concurrent education in a Luxembourg public secondary school. Pupils can apply to the SePAS of their secondary school for a subsidy for low-income households (SMFR) or for a stay-in-school subsidy (SMS) for adult students in a situation of psycho-social distress.

Centre for Women, Families and Single Parent Families (Centre pour femmes, familles et familles monoparentales - CFFM)

Run by the non-profit association Women in Distress (Femmes en Détresse)

• Social consultations
• Educational consultations
• Psychological consultations

Chamber of Agriculture (CA)

• Defending the interests of the agricultural, wine-growing and horticultural sector
• Organisation and coordination in the areas of vocational training and continuing vocational training
• Coordination of agricultural advisory, extension, and research programmes
• Managing the local product label ("produit du terroir")
• Agricultural advisory service
• Advice on plant production
• Advice on water protection
• Advice on environmental protection
• Fertilisation plans
• Impartial advice on phyto-protection
• Managing the project "Sou schmaacht Lëtzebuerg"

Chamber of Trades (Chambre des Métiers - CdM)

Initial training*

• Apprenticeships for Young People and Adults
• Training for Adults

Master Craftsmanship (Brevet de Maîtrise) and continuing training**

• Preparatory classes
• Examinations

Chamber of Employees (Chambre des Salariés - CSL)

• Defends the interests of salaried workers, apprentices, and pensioners
• Represents more than 550 000 people
• A socio-economic think-tank
• Informs members of their rights and provides information on socio-economic topics
• A key stakeholder in the organisation of continuing training

Higher School for Labour (Ecole Supérieure du Travail - EST)

• Training for staff delegates (Art. L. 415-10 of the Labour Code)
  Training regarding health and safety in the workplace (Art. L.414-14 of the Labour Code)*
• Training for equality representatives (Art. L. 414-3 of the Labour Code)**
• Additional training in social legislation for people managing a temporary work agency: employment law and social security law (Art. 3 of the Grand-Ducal Regulation of 14 December 1993 implementing Article L. 131 2 (4) of the Labour Code)***

National institute for the development of continuing vocational training (Institut national pour le développement de la formation professionnelle continue - INFPC)

• Co-funding of training in the company*
• Continuing training portal, www.lifelong-learning.lu **
• Training Observatory ***

Initiativ Rëm Schaffen (IRS)

• Vocational guidance
• Personal assessment
• Specialised training courses
• For medical secretaries
• For legal secretaries
• For dental assistants

Luxembourg Lifelong Learning Centre, CSL continuing training

• Continuing training leading to a qualification
  Evening classes ¹ and Seminars ²
• Administration / Secretarial duties / Reception
• Banking / Insurance
• Office automation / IT / Telecoms
• Communication / Marketing / Sales
• Personal / professional development
• Law
• Economics / Management
• Finance / Accounting / Taxation
• Governance / Auditing / Risk management
• Languages
• Logistics / Purchasing
• Management / Leadership
• Quality / Environment
• Human resources
• Security / Wellness / Health in the workplace
• Senior citizens
• Social sector
• Specialised training courses
• Access to Higher Education Diploma literary option (DAEU-A) ³
• Beginners' course in Luxembourgish, level A1.1 ²
• Training courses for senior citizens ²
• Risk Management ⁴
• Wealth Management ⁴
• Certified Internal Control Specialist (Certificat en Contrôle Interne - CICS) ⁴
• University courses ³
• Master's degree (5 years of higher education)
• Bachelor's degree (3 years of higher education)
• University diplomas
• European and international certifications ⁵
• ICDL – World’s Leading Computer Skills Certification
• Pearson Vue – IT Certification and Professional Licensing
• Kryterion – GIAC: Global Information Assurance Certification
• ACI (The Financial Markets Association) – Online exams

Chamber of Commerce (Chambre de Commerce - CC)

• Initial vocational training
• Training in the form of an apprenticeship
• Improving the image of vocational training
• Supervision of vocational education and organisation of apprenticeship scheme
• Management of apprenticeship contracts
• Continuing vocational training leading to a certificate or diploma



House of Training

Offers a wide range of continuing vocational training courses structured in 4 main categories:

• Training courses for business managers
• Training courses for support activities (internal business organisation, human resources, accounting, law, taxation, IT, marketing & communication, safety & health in the workplace)
• Training courses for the various sectors of the economy (insurance, banking, investment vehicles and managers, professionals in the financial sector, commerce, architecture, engineering & town planning, hospitality (HoReCa), real estate, industry, transport & logistics)

KeyJob

This training provider specialising in IT courses offers, in collaboration with the House of Training, a range of products extending from traditional courses in office automation to multimedia systems, as well as high-level technical courses.

ISEC

The Institut Supérieur de l’Économie (ISEC) offers, in cooperation with partner universities and "hautes écoles", part-time degree courses (Bachelor and Master) for professionals from Luxembourg and the Greater Region who wish to develop in their business and obtain a university diploma.

Our programmes:

• Master 2 Management de la Qualité
• Master 2 Management de Projet
• Executive Mastère Spécialisé Gestion Internationale de Patrimoine

Ministry of Higher Education and Research (Ministère de l'Enseignement supérieur et de la Recherche - MESR)

Higher Education Information Service*
+352 247 88650
etudes@mesr.etat.lu

Drop-in consultations at the Maison de l'Orientation
From 1 p.m. to 5 p.m. without appointment

Financial Aid Department (Service Aides financières) **
+352 247 88650
aide-fi@mesr.etat.lu

In the field of higher education, the Ministry of Higher Education and Research (Ministère de l'Enseignement Supérieur et de la Recherche) is responsible for the following areas:

• Higher and university education
• University of Luxembourg
• Training courses leading to the Higher Technician Certificate (Brevet de Technicien Supérieur - BTS)
• Accreditation of private higher education establishments and their programmes
• University of Luxembourg Competence Centre
• Student life
• Financial support from the State for students in higher education **
• International grants
• Information on higher education in the Grand Duchy and elsewhere *
• Student accommodation
• Relations with student associations
• Recognition of foreign higher education qualifications (register of certificates, recognition of professional qualifications, accreditation in the law field)

Ministry of Education, Children and Youth (Ministère de l'Éducation nationale, de l'Enfance et de la Jeunesse - MENJE)

• Department of Adult Education (Service de la Formation des adultes - SFA)
  +352 8002 44 88
  sfa@men.lu
• Department of Vocational Training (Service de la Formation Professionnelle - SFP)
  +352 247 85173
  secretariat@sfp.lu
• Unit for Validation of non-formal and informal learning (Cellule Validation des acquis de l'expérience - VAE)
  29, rue Aldringen
  L-1118 Luxembourg
  
  Caroline Berscheid
  (VAE Coordinator)
  +352 247 76588
  caroline.berscheid@men.lu
  
  Sandra De Matos
  (Coach/Manager)
  +352 247 75908
  valquiria.maiadematos@men.lu
  
  Sonia Figueiredo Serrano
  (Manager)
  +352 247 85912
  sonia.figueiredo@men.lu
  
  Jules Staudt
  (Coach/Manager)
  +352 247 56445
  jules.staudt@men.lu
  
  Yasmine Venturin
  (Coach)
  +352 247 65253
  yasmine.venturin@men.lu
  
  www.vae.men.lu
  vae@men.lu

• Department of Adult Education (Service de la Formation des adultes - SFA)
• Back to education options
• Basic education
• General interest classes (languages, ICT, arts & crafts, well-being, etc.)
• Training courses connected with integration and acquiring Luxembourgish nationality
• Information, guidance and mentoring with regard to adult training projects

Courses are offered in class and as distance learning.

• Department of Vocational Training (Service de la Formation Professionnelle - SFP)
• Collective access to continuing vocational training
• Individual training leave
• Unit for Validation of non-formal and informal learning (Cellule Validation des acquis de l'expérience - VAE)
• A scheme for validating professional, personal and/or volunteer experience with the aim of obtaining all or part of a qualification.
• Possibility of obtaining this qualification subject to certain conditions.
• Administrative procedure (application for admissibility) and written application based on proof (application for validation based on content).
• Possibility of being assisted throughout the procedure.
• Validation of experience by one of the following qualifications:
• the Vocational Capacity Certificate (Certificat de capacité professionnelle – CCP);
• the Vocational Aptitude Diploma (Diplôme d'aptitude professionnelle - DAP);
• the Technician's Diploma (Diplôme de technicien - DT);
• the Secondary school leaving diploma - general secondary education;
• the Master Craftsmanship in a trade.

NAXI - Centre for training and vocational integration for women (Centre de formation et d'insertion professionnelle pour femmes)

Zarabina

Tailor-made advice and equal opportunities in employment and training through individual and group consultations.

• Vocational guidance and advice on continuing training
• Support in the search for employment and preparing an application
• Test and assessment of skills
• Decision-making with a view to new professional and family-related prospects
• Clarification of personal goals

Continuing training courses

• Office-Assistentin/Office assistant
• Tremplin/Sprungbrett/Springboard
• 45 Plus…
• GesoL – Gesundheitsorientierte Laufbahnberatung / GesoL – orientation professionnelle axée sur la santé / GesoL - health-centred vocational guidance