Windows Server 2016: Dépanner Windows Server 2016 Core

Who is the training for?

This course is intended for IT professionals who are experienced Windows Server administrators and want to expand their troubleshooting skills. Students should be experienced with day-to-day administration of Windows Server. These students may or may not have Windows Server 2016 – specific training.

Level reached

Avancé

Duration

5,00 day(s)

Language(s) of service

Next session

Contact the organization

Prerequisites

Networking fundamentals, including IPv4 and Domain Name System (DNS)
Principles and management of AD DS
Basic understanding of public key infrastructure (PKI)
Windows PowerShell basics
Hyper-V
Load balancing
Failover clustering
20740C: Installation, Storage, and Compute with Windows Server 2016
20741D: Networking with Windows Server 2016
20742B: Identity with Windows Server 2016

Goals

After completing this course students will be able to:

Understand the common steps in the troubleshooting process, and the commonly used troubleshooting tools. Utilize remote administration tools and how to troubleshoot Windows PowerShell commands and script
Troubleshoot network connectivity issues by using Windows Server 2016 tools
Troubleshoot network connectivity issues by using Microsoft Message Analyzer. Troubleshoot IPv4 and IPv6 settings, network communication, the configuration of DHCP and client name resolution
Troubleshoot authentication issues, including user and computer authentication issues and AD DS replication issues
Troubleshoot authentication to Office 365
Troubleshoot issues related to application access
Troubleshoot issues related to accessing web-based applications
Troubleshoot issues related to file access
Manage and troubleshoot BitLocker
Troubleshoot issues related to server storage
Troubleshoot and optimize DFS namespaces and replication
Troubleshoot advanced file services
Troubleshoot issues related to Group Policy
Troubleshoot a Group Policy application
Troubleshoot issues related to AD DS
Explain control management of AD DS objects and how to backup and restore AD DS objects
Troubleshoot issues related to domain controllers and trust relationships between domains and forests
Troubleshoot remote access to data and apps
Describe remote access options for apps, and how to troubleshoot Remote Desktop Services
Troubleshoot issues related to virtualization
Troubleshoot high availability
Troubleshoot failover clustering and Hyper-V clustering

This course covers a wide variety of troubleshooting scenarios that a network administrator might encounter in their work. A high percentage of this course is labs that require students to identify problems and implement a solution that might include multiple technologies. Students will learn about common errors and resolutions related to Windows Server core technologies including: Active Directory Domain Services (AD DS), storage, certificates, Microsoft Hyper-V, load balancing, and failover clustering. Authentication to Office 365 is also covered. Some advanced services such as Microsoft Azure integration, containers, advanced security features such as shielded virtual machines etc., and Linux Integration and support are not covered.

Module 1: Implement a troubleshooting methodology

This module describes the common steps in the troubleshooting process, and the commonly used troubleshooting tools. This module also describes how to use remote administration tools and how to troubleshoot Windows PowerShell commands and scripts.

Lessons

Overview of the troubleshooting process
Overview of troubleshooting tools
Use remote administration tools
Troubleshoot Windows PowerShell commands and scripts

Lab: Implement a troubleshooting methodology

Implement a troubleshooting methodology

Lab: Use troubleshooting tools

Use troubleshooting tools

Lab: Troubleshoot a remote server computer

Use remote tools to administer a remote server

Lab: Troubleshoot a script

Troubleshoot a script

After completing this module, students will be able to:

Describe the common steps in the troubleshooting process
Describe the commonly used troubleshooting tools
Explain how to use remote administration tools
Troubleshoot Windows PowerShell commands and scripts

Module 2: Troubleshoot network connectivity

This module explains how to troubleshoot network connectivity issues by using Windows Server 2016 tools. This module describes using Microsoft Message Analyzer to troubleshoot network connectivity issues. This module also describes how to troubleshoot IPv4 and IPv6 settings, network communication, the configuration of DHCP and client name resolution.

Lessons

Troubleshooting with Message Analyzer
Troubleshooting IP settings
Troubleshoot network connectivity
Troubleshooting DHCP
Troubleshooting client name resolution

Lab: Resolve network connectivity issues

Resolve a network problem

Lab: Troubleshoot DHCP

Resolve DHCP issues
Install and configure the DHCP server role
Configure DHCP failover

Lab: Resolve name resolution issues

Resolve a name resolution issue (1)
Resolve a name resolution issue (2)

After completing this module, students will be able to:

Describe how to use Message Analyzer for troubleshooting
Troubleshoot IPv4 and IPv6 settings
Troubleshoot network connectivity
Troubleshoot the DHCP configuration
Troubleshoot client name resolution

Module 3: Troubleshoot authentication issues

This module describes how to troubleshoot authentication issues, including user and computer authentication issues and AD DS replication issues. This module also describes troubleshooting authentication to Office 365.

Lessons

Troubleshoot user and computer account authentication
Troubleshoot AD DS replication issues
Troubleshoot authentication to Office 365

Lab: Resolve sign-in problems

Resolve a sign-in problem (1)
Resolve a sign-in problem (2)

Lab: Resolve sign-in problems at branch offices

Resolve sign-in problems at branch offices

After completing this module, students will be able to:

Troubleshoot user and computer authentication
Troubleshoot AD DS replication
Troubleshoot authentication to Office 365

Module 4: Troubleshoot application access issues

This module explains how to troubleshoot issues related to application access including issues related to accessing traditional Windows Server apps and issues with certificates that are used for application access. This module also describes how to troubleshoot issues related to accessing web-based applications.

Lessons

Troubleshooting access to Windows Server apps
Troubleshooting issues with certificates
Troubleshooting access to web-based apps

Lab: Troubleshoot application access issues

Troubleshoot application startup
Troubleshoot application security warnings
Troubleshoot application authentication

After completing this module, students will be able to:

Describe how to troubleshoot access to Windows Server apps
Troubleshoot issues with certificates that are used for application access
Troubleshoot issues related to accessing web-based applications

Module 5: Troubleshoot file access issues

This module describes how to troubleshoot issues related to file access, including access to files and shared folders. This module also describes how to manage and troubleshoot BitLocker.

Lessons

Troubleshooting access to files and folders
Manage and troubleshoot BitLocker

Lab: Troubleshooting file access

Troubleshoot file access (1)
Troubleshoot file access (2)

Lab: Test BitLocker on a Windows 2016 Server

Test BitLocker on Windows Server 2016

After completing this module, students will be able to:

Troubleshoot access to files and folders
Manage and troubleshoot BitLocker

Module 6: Troubleshoot storage issues

This module describes how to troubleshoot issues related to server storage. This module also describes how to troubleshoot and optimize DFS namespaces and replication. Additionally, this module describes how to troubleshoot advanced file services.

Lessons

Troubleshooting server storage issues
Troubleshoot DFS
Troubleshoot advanced file services

Lab: Troubleshooting server storage issues

Repair data redundancy
Troubleshoot file replication
Troubleshoot Dynamic Access Control

After completing this module, students will be able to:

Troubleshoot server storage issues
Troubleshoot and optimize DFS namespaces and replication
Troubleshoot advanced file services

Module 7: Troubleshoot Group Policy

This module explains how to troubleshoot issues related to Group Policy, including how group policies are processed. This module also describes how to troubleshoot Group Policy application.

Lessons

Group Policy overview
Troubleshoot Group Policy application

Lab: Troubleshooting GPO application

Troubleshoot GPOs (1)
Troubleshoot GPOs (2)
Troubleshoot GPOs (3)

After completing this module, students will be able to:

Describe how Group Policies are processed
Troubleshoot Group Policy application

Module 8: Troubleshooting AD DS

This module describes how to troubleshoot issues related to AD DS, including the tools used for AD DS administration. This module also describes control management of AD DS objects and how to backup and restore AD DS objects. Additionally, this module explains how to troubleshoot issues related to domain controllers and trust relationships between domains and forests.

Lessons

Overview of AD DS administration tools
Control AD DS administration
Backup and restore AD DS objects
Troubleshoot issues related to domain controllers
Troubleshoot AD DS trusts

Lab: Deploy LAPS

Troubleshoot local administrator password configuration
Install and configure LAPS
Deploy and test LAPS

Lab: Recover AD DS objects

Recover missing user accounts

Lab: Resolve common AD DS problems

Restore the Toronto AD DS site
Restore the TOR-DC1 and FSMO roles
Restore the Adatum Contoso forest trust

After completing this module, students will be able to:

Identify the tools used for AD DS administration
Control management of AD DS objects
Backup and restore AD DS objects
Troubleshoot issues related to domain controllers
Troubleshoot trust relationships between domains and forests

Module 9: Troubleshoot remote access to data and apps

This module describes how to troubleshoot remote access to data and apps, including VPN connectivity. This module describes remote access options for apps, and how to troubleshoot Remote Desktop Services.

Lessons

Troubleshoot VPN connectivity
Overview of remote access for apps
Troubleshoot Remote Desktop Services

Lab: Troubleshoot remote access to data and apps

Resolve common remote access problems
Troubleshoot VPN connectivity
Troubleshoot access to a RemoteApp program

After completing this module, students will be able to:

Troubleshoot VPN connectivity
Describe remote access options for apps
Troubleshoot Remote Desktop Services

Module 10: Troubleshoot visualization issues

This module describes how to troubleshoot issues related to virtualization, including the issues that need to be considered when configuring virtual machines and virtual machine resources.

Lessons

Issues with VM configuration
Troubleshoot VM resources

Lab: Troubleshooting Hyper-V

Troubleshoot replication
Troubleshoot PowerShell Direct access
Troubleshoot Hyper-V networking
Troubleshoot Hyper-V VM storage
Troubleshoot VM startup

After completing this module, students will be able to:

Describe issues that need to be considered when configuring virtual machines
Troubleshoot virtual machine resources

Module 11: Troubleshooting high availability

This module explains how to troubleshoot high availability, including load balancing methods and the considerations for implementing them. This module also describes how to troubleshoot failover clustering and Hyper-V clustering.

Lessons