Serious games pack: Become an excellent negotiator

Blended learning

Who is the training for?

Anyone wishing to improve their human skills, their business skills, their relationships with others for a greater personal and professional well-being.

Level reached

Intermédiaire

Duration

18,00 hours(s)

The pack is composed of several trainings for a duration ranging from 16 hours to 18 hours depending on your pace. The games can be stopped at any time and resumed later at the place where you stopped.

Language(s) of service

DE EN FR ES IT NL PT RU

Next session

13.06.2023
Location
Formation via Google meet

Prerequisites

Have a good internet connexion.

Goals

Training remotely while having fun is now possible!

Do you need training in order to improve your business side and your customer service? Do you want to do it at your ease without time constraints? We have the solution!

Emoskills offers you a unique e-learning experience with nearly 18 hours of gamified training in order to improve your skills in the various fields sought to become a good salesperson, in the language of your choice.

Contents

Thanks to this pack, you will obtain all the online training courses related to customer service, negotiation techniques, by recreating real situations so that you can develop the skills you are looking for.

It is an immersion in incredible stories in which you will learn and practice strategies, techniques and tools intended to develop and improve your skills as a business.

Points covered

  • Resolve conflict with a client
  • Learn the basics of negotiation
  • Building trust
  • Define objectives
  • Be proactive
  • Learn to listen actively
  • Learn to say "no" to others and to yourself
  • Communicate effectively
  • Make decisions
  • Improve self-confidence
  • Better organize yourself

Teaching methods

You will be immersed in stories that will allow you to learn in a different way thanks to simulators, quizzes, puzzles.

To achieve your goals, you will be the main character and will be connected with other characters.

Evaluation

Support is available after viewing the games to help you make the most of your new knowledge in your daily life.

Certificate, diploma

At the end of each course, you will receive a certificate of participation.

Next session

Datum
City
Language and price
13.06.2023

15.06.2023
Formation via Google meet
DE
13.06.2023

15.06.2023
Formation via Google meet
DE
04.07.2023

06.07.2023
Formation via Google meet
DE
04.07.2023

06.07.2023
Formation via Google meet
DE
25.07.2023

27.07.2023
Formation via Google meet
DE
25.07.2023

27.07.2023
Formation via Google meet
DE
07.08.2023

09.08.2023
Formation via Google meet
DE
07.08.2023

09.08.2023
Formation via Google meet
DE
12.09.2023

14.09.2023
Formation via Google meet
DE
12.09.2023

14.09.2023
Formation via Google meet
DE
19.09.2023

21.09.2023
Formation via Google meet
DE
19.09.2023

21.09.2023
Formation via Google meet
DE
10.10.2023

12.10.2023
Formation via Google meet
DE
10.10.2023

12.10.2023
Formation via Google meet
DE

Mode of organisation

A 1 year license.

Additional information

The package includes the following training courses:

  • Merchants (Negotiation, Conflict Resolution) 8/10 hours
  • 2100 (Learning to listen, Improving customer service) 4 hours
  • SOS (Managing emotions, Self-confidence) 1,5 hours
  • Chocolate (Persuasion, Empathy) 2 hours
  • Lumière 1 (Prospection dans le processus de vente) 1,5 heures
  • Zulu (Communication non verbale) 2 heures

More on:https://emo-skills.com/seriousgame/