Participants must have attended Lean IT Foundation training in order to take this exam.
Upon completion of the training and examination related to this qualification, a successful candidate will be familiar with the principles of the Lean philosophy and in particular with the application of this philosophy within an IT environment.
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such as ITIL®, PRINCE2® and P3O®).
This course covers the Foundation level certification of the Lean IT Association. Further Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership. The Lean IT Foundation is the entry level certification. This certification is mandatory for the other certifications.
The primary purpose of the course is to provide a basis for accreditation of people involved with Lean IT Foundation. It documents the learning outcomes of the Lean IT Foundation and describes the requirements a candidate is expected to meet to demonstrate that these learning outcomes have been achieved.
LITA (Lean IT Association) Lean IT Foundation Certificate. The LITA Lean IT Foundation exams are delivered by PeopleCert
As part of the course materials two reference books are provided. The publications below provide additional guidance, but is not required for the course:
Lean Six Sigma Pocket Toolbook (chapters 14, 9) Author: Michael L. George ISBN number 0071441190Publisher: McGraw Hill
For insights into how Lean can be applied within the IT environment:Lean IT, Enabling and sustaining Your Lean Transformation Authors: Steven C. Bell and Michael A. OrzenISBN number 9781439817568Publisher: Productivity Press Hardback edition published in 2011
For background on the origins of Lean: The Toyota WayAuthor: Jeffrey K. LikerISBN: 0071392319Publisher: McGraw Hill
For more detail on the behavioral aspects of Lean: Creating a Lean CultureAuthor: David MannISBN: 9781439811412Publisher: CRC Press
For more information regarding the application of Lean to Services organizations:The Lean Toolbox for Service SystemsAuthor: John BichenoISBN: 9780954124441Publisher: PICSIE Books