Workplace Diversity

Learn to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

As the world becomes more mobile and diverse, diversity has taken on new importance in the workplace. Diversity is the inclusion of a wide variety of people of different races or cultures in a group or organization and it is essential that every employer and employee has an understanding of this concept.

It is important to use strategies to break down barriers and stereotypes and to encourage diversity in the workplace. To achieve this goal, you need to understand what diversity is and how you can help create a more diverse world at work and at home.

With this course, you will learn to use skills such as active listening to receive messages in a diverse population, use effective questioning techniques, and communicate with strength.

This course covers the meaning and history of diversity, stereotypes, breaking down barriers, verbal and non-verbal communication, proactivity, discrimination, diversity complaints.

À la fin de ce cours, vous serez en mesure de:

• Comprendre la diversité
• Comprendre comment les stéréotypes se développent
• Mettre en place des stratégies pour éliminer les obstacles
• Améliorez vos compétences d'écoute active
• Comprendre l'importance du langage corporel et de la communication interpersonnelle
• Identifier les moyens d'encourager la diversité sur le lieu de travail et de prévenir la discrimination
• Comprendre et répondre aux plaintes relatives à la diversité

Cours OHC avec certificat de participation. Master Class.