Learn to give feedback: Dare to say things in a professional setting

• Use feedback as a management tool.
• Know how to adapt to the behavior of its employees.
• Create a culture of feedback.
• Be ready to accept feedback from others.

Step 1: Combine feedback and managerial communication

• Know the definition and origins of the concept of feedback
• Distinguish between feedback and criticism
• Identify the components of effective feedback
• Distinguish the different types of feedback
• Identify the benefits of feedback

Step 2: Learn to give quality feedback

• Understand our fear of giving feedback
• Adapt your speech to the interlocutor
• Practice active listening
• Integrate the importance of body language
• Discover the key tips for giving constructive feedback to your employees
• Define your method and put it into practice

Step 3: Accept feedback from the other

• Create a culture of feedback in the company
• Use emotions effectively and express disagreement constructively
• Know how to take a step back
• Learn to be receptive to feedback from others
• Discover the Johari model
• Measure the importance of taking care of your speech

The training alternates theoretical contributions with personal reflection and exchanges with the group.

A training certificate will be issued at the end of the course.