Master the fundamentals of management: To evolve on a good basis

• Understand the key principles of management.
• Develop managerial skills and learn to lead and motivate a team.
• Implement coaching and communication techniques to become a good manager who unites his team while knowing how to be appreciated and respected.

Step 1: Know the steps of the delegation process

• Tips for delegating effectively

Step 2: Deploy the team's strategic goals

• Goal alignment
• Tips for developing goals
• Examples and practical cases

Step 3: Set up monitoring indicators

• What do the indicators measure?
• How to establish indicators?
• Examples and practical cases

Step 4: Know how to report and give constructive feedback

• When and how to give feedback?

Step 5: Use assertive communication and know how to say no

• Non-violent communication
• The impact of non-verbal communication
• Tips for Saying No

Step 6: Build and Maintain Motivation

• What motivates and mobilizes

Step 7: Buy-in to decisions and changes

• Create Membership
• Dealing with resistance to change

Step 8: Handle specific or sensitive situations

• Deal with sensitive and delicate situations

A follow-up interview is proposed, within two months of the end of this training, to finalize this support.

The training alternates theoretical contributions and personal reflection, exchanges with the group, practical exercises and role-playing based on concrete cases.

A training certificate will be issued at the end of the course.