Assertiveness

Inter-company training

Who is the training for?

Opened to all. Suitable to all levels.

Level reached

Débutant

Duration

1,00 day(s)

Language(s) of service

DE EN FR LU

Next session

Goals

Assertiveness is a form of confidence with respect for others. It is an important skill that allows a person to gain the respect of their colleagues as well as reduce their stress, which will give them more confidence in their interactions with others.

Contents

  • Definition of assertiveness
  • Analyse your own behavior
  • Increase self-esteem
  • Discover the DISC typologies
  • Develop your empathy
  • Discover non-violent communication (NVC)
  • Know how to express one's opinion in an assertive manner
  • Know how to deal with criticisms and verbal attacks

Certificate, diploma

Attestation de participation

Organization contact details

Pascale Schuman

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