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Speak comfortably on the phone

3,25 hour(s)


  • Use a wide range of expressions used in professional telephone calls.
  • Understand the different conventions in starting and finishing a professional telephone call.
  • Use the language of persuasion to powerfully describe a product, project or service in a professional capacity.


  • Apply their English language skills in making professional telephone calls with confidence.
  • Improve both fluency and accuracy when using the English language.
  • Enhance their wider professional skills by speaking on the telephone with the right level of formality, clarity and cultural awareness.

Our approach to training is highly interactive and based on real-world scenarios, we share best practices and provide you with a set of useful email templates to use in your daily work.
Expert: Toby Higson, The Language Partnership

Target group

Who is the course aimed at?

The workshop is designed for professionals who are looking to improve their vocabulary and techniques in making professional calls in English.

Additional information

Participants are hereby informed that they are likely to appear on photographs taken at the event. These are intended to be published in print and/or digital media published by Maison Moderne.

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Responsibility for the content of this training description lies solely with its author, the training provider Paperjam Club.

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Level Intermédiaire
Organisation Formation inter-entreprise
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