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Business French - Services and Products

40 hour(s)


People buy consumer goods and services through various channels. We will be looking at different types of retail channels such as stores, online, catalogs, direct sales, TV home shopping, and automated retail.

Here are some examples of retail categories:

  • Car dealers, including auto parts, new and used vehicle sales
  • Non-store retailers, which means online retail sales
  • Department stores
  • Clothing, such as specialty clothing stores
  • Electronics and appliance stores, including big box retailers
  • Food and beverage stores, including grocery stores and liquor stores
  • Construction and gardening supply stores
  • Sporting goods / leisure stores
  • Health / beauty stores, including pharmacies
  • Furniture stores
  • Hospitality and leisure, including hotels, restaurants and bars
  • Gas stations
  • Various


You might not realize that you already know some business French

  • Greetings of the day
  • How are you doing?
  • More greetings
  • Contact details
  • Please and thank you
  • I do not understand
  • Yes No
  • Clothing & Accessories
  • Shopping for clothes
  • Sales
  • Adjectives
  • In the shop
  • Where is / are the…?
  • Purchase of products
  • How much does it cost?
  • Payment
  • Customer service
  • Shopping for food
  • Useful places
  • Countries
  • Numbers
  • Where are you from?
  • What is the phone number?
  • Give your details
  • Where do you live?
  • Colors and sizes
  • What would you like to drink?
  • Hour part 1 hour
  • Time Part 2 Passed / at and a half past
  • Time Part 3 Passed and at
  • What time is it?
  • Where is…?
  • instructions
  • Stationary
  • Taxi, please
  • Marketing
  • Recommendations
  • Banalities
  • Business Small Talk
  • What is the problem?
  • Where can I…?
  • Days of the week and months
  • To welcome the client
  • Describe the product
  • Describe the services
  • Others

Target group

Who is the course aimed at?

Vente au détail


Certficate, diploma

OHC ASBL Certificat

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Responsibility for the content of this training description lies solely with its author, the training provider Office House Capellen.

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Level Intermédiaire
Organisation Blended learning
Teaching aids

En ligne



Next sessions
From/To Location Price
06/02 - 03/03/23
  En ligne/OnLine   390.00 €
See details
27/02 - 24/03/23
  En ligne/OnLine   390.00 €
See details
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