Management of bars and restaurants

Blended learning

Who is the training for?

  • Propriétaires de petites entreprises: Horeca, Bars, restaurants et hôtels
  • Entrepreneurs
  • Les startups

Level reached

Intermediate

Duration

10,00 week(s)

70 heures au total: 60 heures en ligne et 10 heures de cours en face à face

Language(s) of service

DE EN FR PT

Goals

Managing a bar or restaurant is a task that requires discipline and knowledge. The manager must have well-defined strategies for managing inventory, suppliers, customers, employees and marketing so that the establishment operates in harmony, increasing everyone's satisfaction and profitability.

In the Bar and Restaurant Management course, you will learn how to start and run your own business, creating an appropriate disclosure plan. You will learn how the best bars and restaurants work, as well as everything you need to make this business a success.

And more:

  • How to decorate the bar/restaurant to stand out
  • Learn how to do marketing planning
  • Choose the right professionals to work with you

Contents

The main subjects of the Bar and Restaurant Management course are:

Unit 1 - General knowledge

  • Introduction
  • Historical aspects of restaurants and bars
  • Areas of expertise
  • The profile of successful businessman

Unit 2 - Entrepreneurship and bureaucracy

  • Dealing with people
  • Company in business
  • Bureaucratic and legal aspects

Unit 3 - Models and fundamental aspects

  • Types of bars and restaurants
  • Service efficiency
  • Brigade of establishment "organization"
  • Organization of work

Unit 4 - Excellence Brings Success

  • Customer service
  • How to build relationships in the workplace
  • Marketing planning
  • Tips for the success of your bar or restaurant
  • Conclusion

Certificate, diploma

Certifié OHC ASBL

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