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Webinaire - Gérer les clients difficiles

Pétillances - 09/11/2021

La gestion des clients difficiles est extrêmement paradoxale.

D’un côté, le client est la clé de voûte de toute entreprise commerciale et en assure le développement comme la pérennité. Il doit donc obtenir un service et un produit irréprochables en totale adéquation avec ses besoins.

D’un autre côté, poser des limites à certains clients difficiles s’avère nécessaire dans et pour le respect de tous les acteurs impliqués.

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Date 09/11/2021
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Schedule 12h00 - 13h00
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